From Reservation To  Foreign Police.

Best Guest is a platform that automates guest registration, preparing reports for Slovakia's Foreign Police, keeping the accommodation register, and managing local fees for accommodation providers in Slovakia.

No, Best Guest is not a Property Management System — it focuses exclusively on guest registration and legal compliance, not pricing, availability, inventory, or OTA synchronization.

The Cudzinecká polícia SR is the official authority for reporting the stay of foreign nationals in Slovakia. Accommodation providers are legally required to record and report information about foreign guests.

Yes — Best Guest automatically imports reservations from Airbnb, Booking.com, and most channel managers and PMS platforms, and can send guest registration forms and start online check-in without manual intervention for bookings made through public booking links.

Yes — Best Guest maintains the accommodation register automatically and keeps records ready for any inspection.

Yes — digital guest registration is valid in Slovakia when it includes a digital signature and a complete audit trail, which Best Guest provides.

Best Guest automatically reminds guests to complete their registration and notifies you about any missing information. The admin dashboard clearly shows the status of every reservation, allowing you to spot potential issues early and complete the registration on arrival if necessary.

Once guests complete online registration and you verify their details, Best Guest automatically formats the complete report and accommodation register entry, ready for manual submission via portal.minv.sk — no retyping required.

Best Guest automatically calculates local accommodation taxes based on guest information, identifies guests who are exempt from the fee, and helps you avoid overpaying. It also generates clear reports and records required by local authorities.

No — the online check-in form itself does not collect document photos. It collects address details, required compliance fields, and a digital signature. The optional front-desk document scanner works differently: text recognition happens directly on the phone and the image is never stored or sent unless you explicitly allow it.

Best Guest integrates with Guesty, Hostaway, Smoobu, Lodgify, Cloudbeds, Mews, SiteMinder, Avantio, Beds24, Hostfully, Hostify, Uplisting, Tokeet, OwnerRez, iGMS, Rentals United, Sirvoy, RMS Cloud, eviivo, Guestline, Little Hotelier, Zeevou, and Amenitiz, alongside direct OTA integrations for Airbnb, Booking.com, Expedia, VRBO, Agoda, and Trip.com. See our integrations page for setup guides.

Best Guest imports your reservations from booking channels or channel managers, sends each guest a secure link to complete check-in online before arrival, and once the stay is verified, automatically prepares the required report for the Foreign Police, ready for submission via portal.minv.sk.

Yes — you can start using Best Guest before your Foreign Police registration is complete, and once you have your access credentials, we'll help you set up automatic report preparation for submission.

Best Guest stores data for the legally required retention period and allows exports at any time. After the retention period expires, data is securely deleted in accordance with applicable regulations.

No — guests can complete registration either before arrival or during check-in, though finishing it in advance reduces administrative work and surfaces missing information early.

43 languages — including English, German, Czech, Slovak, French, Italian, Spanish, Polish, Ukrainian, Russian, Arabic, Chinese, Japanese and Korean. The form opens in the guest's own language, so they can complete it without help.

Yes — Best Guest protects guest data with encrypted communication, audit logs, and role-based access controls, in line with GDPR and Slovak law.

The kniha ubytovaných is the legally required register kept by accommodation providers in Slovakia. It contains information about guests, stays, and related obligations. Best Guest manages it automatically and keeps it ready for inspections and exports.

It doesn't manage pricing, availability, or distribution — reservations and rates stay in your PMS or channel manager. And it doesn't obtain your registrations for you: the business ID (IČO), Foreign Police reporting access and local fee registration all have to be in your name. We'll show you how to get them, and once you have them we take over everything that follows — online check-in, the accommodation register, report preparation and fee calculation.

Yes — Best Guest works across individual apartments, guesthouses, hotels, and larger portfolios, with reservations, guest registrations, and records for every property managed from a single dashboard.

Yes — you can export the accommodation register, local fee summaries, and other records at any time for inspections, your municipality, the Foreign Police, or your own archive.

Best Guest validates required fields automatically and notifies guests about any missing information. Reservations that require attention are clearly highlighted in the admin dashboard, and guests receive automatic reminders to complete their registration. Hosts can also edit or supplement guest information directly in the administration panel whenever necessary. Final review and approval always remain under the accommodation provider's control.

Yes — the primary guest can either invite fellow travelers to complete their own information or enter it on their behalf, and Best Guest supports both workflows while ensuring all legally required information is collected.

Best Guest supports property managers and multi-property operations. Role-based access and centralized administration make it easy to manage larger portfolios.

No — guests don't need to install an app or create an account; they open a secure link, complete the required information, and confirm registration directly in their browser.

No — guests can complete registration before arrival so you can review it in the Best Guest dashboard in advance, though the accommodation provider always remains legally responsible for the accuracy and proper maintenance of the records. Hosts can review, edit, and approve guest information before it is submitted.

Yes — Best Guest works equally well for a single apartment or a large portfolio, so you can start small and scale later without changing your workflow or software stack.

We help with initial setup, connecting your integrations, and registering with the Foreign Police or for local fees if needed. Our goal is to get you preparing reports automatically as quickly as possible.

Guests can complete registration on any device with a web browser, including computers and tablets. If necessary, hosts can also enter or update information directly in the Best Guest administration panel.

Yes — Best Guest supports both self-check-in and traditional in-person check-in, so you can review and approve guest information together on arrival or complete it online in advance.

Best Guest supports reservations created through public booking links and direct website bookings. Guest registration forms and online check-in messages can be sent automatically without manual intervention.

Yes. Once you've collected all the required guest information, you can prepare the report for Slovakia's Foreign Police before the guest actually arrives. There's no requirement to wait until the day of check-in or several days after arrival. Slovak law sets only the latest deadline for reporting foreign guests to the Cudzinecká polícia SR, not the earliest possible time to submit. As long as the information is complete and accurate, the report can be prepared in advance. Best Guest automatically prepares the complete report as soon as the guest finishes online check-in, so you can submit it via portal.minv.sk any time before arrival. If a reservation changes or is cancelled, the data can be updated according to the Foreign Police system's procedures.